PRIVACY POLICY
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We receive, collect and store any information you enter on to our website or provide us with in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, account password, communications); payment details (including some credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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We collect such non-personal and personal information for the following purposes:
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To provide and operate the services;
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To provide our users with ongoing customer assistance and technical support;
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To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which our or my business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows me to sell my products/services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Riverside Gym adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Discover and Paypal. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.​
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We may contact you to notify you regarding your account or purchase history to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Riverside Gym or as otherwise necessary to contact you to enforce my User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
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If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at: james@riversidegym.co.uk